Dear buyer .If you need suitable Plug Adapter , please tell us in the order remark , then we will prepare right Plug Adapter for you:
About customs tax:It is buyer duty to pay for customs tax. Normally ,we will declare the lower price on the package/bill/invoice ,also you can tell me how to declare if you know how to avoid customs
About warranty:We provide 12 months warranty (upon date of purchase) for all products except accessories. The warranty would failed if you fix or disassemble the item without our agreement. Please show us clearly video include the imei if you need after-service.
About empty parcel:Please open the parcel in post officer’s presence ,please check the package and make sure it is intact before you sign. if the parcel is damaged or empty (stolen),please ask the post office to provide official documents. especially the claim request paper.